BETED.COM Robbed ME!!! NEED HELP!

[ak-47]

depsotied about 350 dollars into a new account I opened at BetED. Over the next few weeks I my account was up to about 2600 dollars and I called BetED on what I needed to do in order to withdrawel the money. I spoke to a gentlemen going by the name of "Jimmy". he was very nice and informative on what I needed to do to withdrawel from their cashier. I sent all forms in and photo copies of my identification. I waited a few days and I was still unable to withdrawel.

I called back and I was informed that I needed to fill out the maximum deposit limit space on the form (wich I put $250) and to send another picture of my ID. Which I did. I was finally able to withdrawel from the account, which I did.

My balance on thier website was no zero and no money had been transfered to my bank, I called again and I was told it will take several days for the money to transfer. OK.

Now I am watching football on sunday and I deposit 250 dollars to make a wager, and it went into my account. I lost and I was fine with that.

I know preceed to deposit another 250 dollars into my account to bet on the 2nd half of the sunday night game. I then remembered that I had to fill out a form and I stated a 250 monthy limit. I called customer service and asked them why this money was allowed into my account, they told me that it may not have come out of my bank and to check my statement. I checked my statment and it did in fact come out of my account. I called again and inquired about this but was once again given the "run around".

I called again tonight to ask why that money was taking out and once again spoke to "jimmy". we discussed it for a few minutes and then he asked me if I wanted a 250 dollar limit a month. I told him yes. thats what I wanted. He then freaked out on me and said something to the effect that since I only wanted a 250 limit, all of my previous winnings were null and void and he was going to cancell the money transfer, my account has been deleted, and he hung up the phone on me.

I called back and once again spoke to "jimmy" I asked to speak to someone above him and he told me he owed the business and there was nothing I could do.

As of right now I am out of all my deposits, all of my winnings and I am shocked and appauled at the customer service of this business. I have no idea where to turn or what to do. All of my phone calls are going unanswered. If anyone has any idea of what actions I can take now or what to do, please let me know.

Thanks,

Aaron

[Uber Admin]

We spoke with BetED and they are aware of the situation and are addressing it from what I was told.

Do us a favor AK-47 can you keep us posted on when this issue gets resolved?

[ak-47]

We spoke with BetED and they are aware of the situation and are addressing it from what I was told.

Do us a favor AK-47 can you keep us posted on when this issue gets resolved?

Thank you! I also posted this at SBR and they told me I should expect my original withdrawel of 2600 by no later then next monday. I will certainly keep you guys posted. Thanks again.

[Sleung]

Hey AK.

Did betED really do that? I have had an account with them for years and i have had no problem before.

I have dealt with their customer service before and they are always had good feedback. There are tons of other books that have way worse customer service and pay back procedures

I really like betED's interface and their book. I'm just wondering cause I have never had a problem with them before. I have had problem with some other books but not betED.

[Mason]

Hello readers,

While I realize most here will have seen right through Aaron’s confused and exaggerated post I thought I’d clarify things for everyone.

Aaron tried to get paid on his winning deposits and then get us to refund his losing deposits in a poorly crafted scam.

After hearing both sides of the story, Bill Dozer from Sportsbookreview.com agreed with how things were handled on our end and agreed betED.com should stop payment until we’d received our funds from Aaron which was the game plan from the beginning. For the record this issue was settled to everyone’s satisfaction five days ago.

The following explanation is long but for those of you scoring at home here are the actual facts……


• Aaron never spoke to me regarding what he had to do to request a payout. I’m sure he spoke to someone, but not me.

• By the time he sent us the documentation form (We had been requesting it for 21 days and he failed to comply) he had deposited and lost $250 and then deposited and won quite a bit with the next $125, for a total of $325 in deposits.

• Then he deposited $250 on two separate occasions bringing the total up to $825.

• He then called saying he had authorized only $250 a month and all deposits above that amount should be voided.

• Aaron had $2610 in pending payouts at the time and was clearly trying to get paid on his winning deposits and stiff us on his losing deposits.

• I asked him point blank…..”Do you want us to cancel all deposits over $250?” I told him to think very carefully about the answer. He said,,…“YES!!!!”.

• Then I told him, “Ok, we’ll cancel your payouts for $2610 as all your winnings were generated from money you did not authorize us to process.”.

• Obviously, I was reducing his scam to the ridiculous and thought he would realize how silly he was being. He insisted he wanted his winnings and his deposits cancelled. I was in shock.

• For clarification the form reads….”Requested monthly transfer limit. $_______ per month (IE: the maximum amount you will authorize for electronic funds transfer in any given month)”

• As you can see the wording on the form says nothing about ‘from the time we receive the form’ (Which would later turn out to be Aaron’s argument), it simply asks for the maximum amount to process in any given month.

• I asked if he had knowingly made these deposits even though he knew they would exceed his self imposed limit he said “Yes”.

• When I asked why he made the deposits if he didn’t want them he stuttered, and paused before finally saying “I don’t know…….I was just testing it out?”.

• I asked if he contacted us after his ‘Test” to let us know to cancel the wagers, he said yes. Then he thought for a moment and said he’d actually called twice but had no idea when or with whom he’d spoken. (He never called for that reason.)

• It was AFTER the two deposits for $250 a piece LOST that he called us.

• After giving him ample time to fast talk me into giving him both his deposit money back and pay his winnings, it was my turn to speak. As he was interrupting me I said in a firm, yet calm voice “Aaron, stop talking I’m speaking now”.

• He wanted to argue endlessly and try to wear me down, so eventually I told him I would not spend all night with him on the telephone as we have other customers to tend to and to email accounts@beted.com and we’d resolve things in the morning. I was not dodging his phone calls, nor did I ever hang up on Aaron.

• The payout that he later claimed was late, was in fact promised to him in 7 business days and was on day 4 at the time of his attempted fraud so I cancelled it until we actually received the funds from the checks he’d written and then reprocessed the payout as per the agreed upon decision.


Jim Mason
betED.com
jimmy@beted.com
877-772-3833

[POPPY]

I Was With Sportsbook.com For Years Very Good Customer Service And Always Got Paid. And Never Will Switch For Any Reason.

[freebets]

And what happened next to this problem?